1. HOW LONG WILL IT TAKE FOR MY ORDER TO BE READY?
Orders are dispatched between Monday – Friday 9.00am – 3.00pm . Please allow up to 72 hours from order confirmation to dispatch.
Orders placed on weekends and public holidays will be processed on the next business day.
2. HOW LONG WILL IT TAKE FOR MY ORDER TO BE DELIVERED?
Estimated delivery times
UK 3-5 working days
Europe 5-10 working days
Rest of the World 10-12 working days
We are not responsible for any delays in the postal service which is beyond our control.
3. HOW MUCH WILL DELIVERY COST?
UK delivery charge £4.99
European delivery charge £12.99
Rest of the World £24.99
4. HOW DO I USE A PROMOTIONAL CODE?
You can apply your promotional code at the checkout page.
5. WHERE DO I FIND MY ORDER NUMBER?
You will receive an order confirmation email which will contain your order number. You may need your order number for future reference. If you cannot find your order number, please check your spam/junk mail. Otherwise get in touch with us via our contact us page
6. CAN I CHANGE OR CANCEL MY ORDER AFTER I ALREADY PLACED IT?
Changes can only be made to an order before it is fulfilled. If the order is fulfilled we are unable to change or cancel the order.
7. WHERE IS LOCAL PICK UP FROM?
Local pick up will be from North West London. Once you place your order full details will be shared with you via email. If you need further information regarding the location you can email us at info@hayyafitness.com.